Special Meeting 2018: The Business of Running A Shelter

The Business of Running a Shelter or Rescue

About the Meeting

Starting a shelter or rescue group? Or do you need a refresher? MAC is offering this special meeting for advocates who may benefit from learning about the nuts and bolts of running animal shelters and rescues.

  • Do you keep your records and file with the appropriate agencies so a funder can see your organization in the best light?
  • Why do you need a mission statement? Bylaws?
  • Is your organization protected from liability?
  • Have you looked at your donor relations and social media programs?
  • What are the requirements for running an organization in Massachusetts?
  • How do you define poor versus good customer service and what’s the impact on your organization?
  • And much more!

We have many presentations for you to pick and choose from. Come for what interests you, or stay for the entire day! Presentations are posted below.


Scroll down to read more about our speakers!

Forming an organization
SPEAKER: Donna Turley, Esq.

Donna Turley Forming an Organization 9-30-18

  • Creating or Tweaking an Existing Mission Statement
  • Developing your Board
  • Conflict of Interest Policy

Legalities Related to Shelters and Rescues
SPEAKER: Donna Turley, Esq.

  • Volunteer Agreements
  • Liability – How to Protect Your Organization
  • Commonwealth of Massachusetts: Information provided by Massachusetts Department of Agricultural Resources (MDAR)

MDAR Shelter Requirements (presented by Anne Lindsay on behalf of MDAR) MDAR Shelter Rescue Rules 9-30-2018

Requirements for Shelters and Rescues
SPEAKER: Adrienne Linnell, MAC Treasurer

Adrienne Linnell Filing Requirements 9-30-18

  • Required Yearly State Reports


Customer Relations

Julia Pesek Social media and marketing presentation 9-30-18

Social Media & Marketing
SPEAKER: Rick Tagliaferri, Fundraising Consultant

MAC- Getting to Know Your Donor 9-30-18 presentation

RickTagliaferriHandout Donor Mgmt 9-30-18

  • Getting to REALLY Know Your Donor
  • What Speaks to Them?
  • Telling your Story
  • Latest on Tax-Deductible Gifts

Customer Service
SPEAKER: Brian Kling, MAC Board Member

BrianKling presentation Customer Service 9-30-18

More About Speakers

Donna Turley is an attorney who has been involved in animal welfare for twenty years. She is an active board member of Project Samana and All Dog Rescue, and legal counsel to several animal charities.

Adrienne Linnell is a life-long cat lover who has been actively involved in Massachusetts animal welfare since 2004. In addition to being MAC’s Treasurer since 2011, she also joined the Board of the Merrimack River Feline Rescue Society that same year and has held the position of President, Treasurer and Clerk. Adrienne holds a Bachelor of Science degree from Cornell University and received her MBA from the University of Michigan. She has extensive corporate business experience, having held senior leadership positions in finance, operations, program management and consulting. Adrienne & her husband Tom share their Worcester area home with their two spoiled rescue cats, Panda & Buttons.

Julia Pesek is the Community Outreach Coordinator for the MSPCA at Nevins Farm, where her duties focus primarily on special events, fundraising and marketing of the events, animals and programs. Julia holds an MS in Animals and Public Policy from Tufts University, a BA in psychology from DePaul University and has had careers in social services, mortgage banking and animal welfare. Prior to her formal employment in animal welfare, Julia volunteered in a variety of capacities for sheltering and welfare organizations beginning at the age of 15. She serves on the board of the Massachusetts Animal Coalition (MAC), and is the chair of MAC’s AniMatch for Cats program. Julia is originally from Chicago and has lived in Massachusetts since 2012 and shares her home with 4 of the world’s best cats.

Rick Tagliaferri is a seasoned fundraising professional who served as Chief Development Officer at the Animal Rescue League of Boston, Executive Director of the Boston Arts Academy Foundation, and Senior Major Gifts Officer for the United Way of Mass Bay. As Executive Director, Lake and Sumter Counties, of the Coast to Coast Chapter of the American Red Cross, he developed a popular Pet CPR/First Aid class that attracted national attention. Rick currently works as a consultant to organizations seeking to grow their major gifts program or launch a capital campaign to construct new facilities.

Brian Kling is a U.S. Navy veteran, with a 22+ year career in Customer Service & Management with the EMC Corporation. He is a current volunteer with the Kingston Animal Shelter, was a volunteer with Yankee Golden Retriever Rescue and is currently the Animal Inspector in the town of Halifax. He and his Senior Golden Retriever Daisy are a Certified Therapy Dog team at the VA Hospital in Brockton and Allerton House Central Park in Weymouth.